Privacy Policy

Effective Date: [12th July, 2025]

TheShadowX ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit www.theshadowx.com.

1. Information We Collect

  • Personal Data: Name, email address, shipping address, phone number, and payment details during order placement or account registration.

  • Non-Personal Data: Browser type, IP address, device data, and analytics through cookies and third-party tools like Google Analytics and Facebook Pixel.

2. How We Use Your Information

  • To fulfill and deliver your orders.

  • To provide customer support.

  • To send marketing emails and updates (only if you opt-in).

  • To improve our website and customer experience.

3. Sharing of Information

We do not sell your personal data. We may share data with:

  • Third-party service providers (e.g., Delhivery, Shiprocket, payment gateways- razorpay).

  • Analytics and marketing platforms (Google, Facebook) to improve ad targeting.

4. Your Rights

You may:

  • Request access to or correction of your personal information.

  • Opt out of marketing emails at any time.

  • Request account deletion by contacting info@theshadowx.com.

5. Data Security

We take industry-standard security measures to protect your data. However, no online platform is 100% secure.